Privacy policy

Personal data we process
We process your personal data because you use our services and/or because you provide these data to us yourself. Below is an overview of the personal data we process:

• Name and address details
• Phone number
• Email address
• Other personal data that you actively provide, for example by creating a profile on our website, in correspondence and by telephone

Purposes for which we process personal data
We process your personal data for the following purposes:

• Handling your order and payment
• Sending our newsletter and/or advertising leaflet
• Calling or emailing you if necessary to perform our services
• Informing you of changes to our services and products
• To deliver goods and services to you
• Processing reviews via WebwinkelKeur

Automated systems and services
We use several external parties who process personal data on our behalf:

• CloudWays via WooCommerce For sending transactional emails such as order confirmations.
• Gmail for sending and receiving regular company e-mails.
• Google Analytics (anonymised) to analyse and optimise website traffic and usage.
• WebwinkelKeur collects customer information on our behalf to send invitations for reviews and ensure the reliability of our webshop.
• PostNL/DHL/UPS for processing and delivering orders.
• Visma Cash B.V. For keeping our records.

Reviews via WebwinkelKeur
We collect reviews through WebwinkelKeur's platform. If you leave a review via WebwinkelKeur, you are required to provide your name and e-mail address. WebwinkelKeur shares this information with us so we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to comment on your review. If we invite you to leave a review, we share your name and email address with WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organisational measures to protect your personal data. WebwinkelKeur reserves the right to use third parties for the provision of its services; we have given WebwinkelKeur permission to do so. All of the above guarantees regarding the protection of your personal data also apply to those parts of the service for which WebwinkelKeur engages third parties.

Authenticity reviews
We find it important that reviews give the best possible picture of our products and service. Our reviews are therefore administered impartially by WebwinkelKeur. WebwinkelKeur has taken measures to guarantee the authenticity of reviews. You can read what these measures are here.

Our customers are not rewarded for writing reviews. No discounts or other gifts are given.

How long we keep personal data
We do not retain personal data for longer than is strictly necessary to fulfil the purposes for which your data is collected.

Sharing personal data with third parties
We do not sell your data to third parties and only provide it if necessary for the performance of our agreement with you or to comply with a legal obligation.

View, modify or delete data
You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw any consent to data processing or object to the processing of your personal data by us. You can send a request to info@koningdrone.be.

How we secure personal data
We take appropriate measures to counter abuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you feel that your data is nevertheless not properly secured or there are indications of misuse, please contact us at info@koningdrone.be.

Cookie policy
For our detailed cookie policy and how to manage your preferences, please refer to our [cookie page].

Privacy policy changes
We reserve the right to amend this privacy policy. We recommend that you consult this page regularly so that you are always aware of the latest changes.

Last updated on: 26-03-2025